Terms & Conditions

Terms Of Sale
- The reptile(s) must be paid for in full before or on collection.
- The payment must be the full amount unless something else has been arranged.
- If paying by cheque, this will have to clear first before you collect your reptile.
- If you need a refund for any reason, we will only refund using the same method as you paid with, unless otherwise arranged.
- Every reptile we sell will come with as much information about it as we have, for example: its parents, its D.O.B, weight records, temperature incubated at etc, and any other relevant information we have.


Guarantee
- Every reptile will be healthy when sold (we will never sell sick or injured animals), it will be guaranteed for 48 hours after sale. After this time, we cannot accept any claims unless a vet has proved there was a problem that was not your fault. If you have a problem, please email us within this 48 hour period and we will contact you to arrange returning the reptile for a refund / replacement.
- Every reptile we sell, will be eating well and at least a month old (normally between 2 and 3 months), with NO health problems.


After Sales Care
- If you need any help after purchasing your reptile, we will only be an email away! And will reply with help ASAP. If we can't help, we will find someone who can.